Our Philosophy
Myth: "The customer is always right"
This may seem somewhat of a strange statement until we quantify it. While some other companies are quite happy to just "cut & paste" information supplied by clients without question, we understand that when you are working to tight deadlines mistakes can get overlooked. Spellcheckers are great, but they can't grasp the concept that 2 plus 2 does not equal 7. Also, just because you know that the oomjah fits on the wangle nozzle, that does not mean your intended audience does. That is why we not only proof-read everything for spelling mistakes, but also check that we understand what you are saying. If we don't, then there is a chance your target audience may not. In such cases, we will always get back to you to see if you would like to make any alterations.
Fact: "He who pays the piper calls the tune"
This is one well-known saying we do believe in. Whether it is a simple A5 flyer or a full blown re-branding campaign, we understand that it's your baby. While we will do all we can to advise you on how to get the best return on your investment, we accept that the final decision is yours... and we won't sulk if you disagree with us!
Why we believe we can provide you with a better service
We are a small partnership with a combined experience of over 60 years. But "small" should not be taken to mean inferior in any way. Independence often allows us the opportunity to outperform larger agencies in quality, price and timeliness.
When you enlist our help you are creating a one-to-one relationship with dedicated professionals. You know who to phone or email about the project and will get a quick answer without getting stuck in the corporate maze of finding the right department.
Last minute changes to a job before it goes to print, or goes live, are quicker and cheaper. And it’s our reputation on the line as well as yours, so it means so much more to us than to individuals in a larger agency.